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Legal · Terms

Terms of Use.

The rules that govern your use of this website and what you can expect from us in return.

Effective
January 1, 2024
Last updated
June 4, 2026
Jurisdiction
Republic of India — Indian Contract Act 1872

These Terms of Use ("Terms") govern your access to and use of the website operated by Popaya Technologies Private Limited ("Popaya", "we", "our", or "us") at popaya.net and all associated subdomains. By accessing or using this website you agree to be bound by these Terms. If you do not agree, please do not use the website. Separate written agreements govern individual client engagements and take precedence over these Terms in the event of any conflict.

Acceptance of Terms

By visiting, browsing, or otherwise using this website — on any device, through any browser, or via any third-party integration — you confirm that you are at least 18 years old, have the legal capacity to enter into a binding agreement, and accept these Terms in full.

If you are accessing this website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that case, references to 'you' include both you and the entity.

Permitted Use of This Website

This website is provided for informational and commercial purposes — to help you learn about Popaya's services, review our work, read our insights, and initiate contact for a potential engagement.

You agree not to:

  • Use the website for any unlawful purpose or in any manner that violates applicable law or regulation.
  • Attempt to gain unauthorised access to any part of the website or its underlying infrastructure.
  • Introduce viruses, malicious code, or other harmful material.
  • Use automated tools (scrapers, bots, crawlers) to harvest content or data from the website without our prior written consent.
  • Reproduce, redistribute, or republish any content from this website without attribution and a direct link to the original page.
  • Impersonate Popaya or any of its personnel, or misrepresent your affiliation with any person or entity.

We reserve the right to suspend or block access for any user who breaches these conditions.

Intellectual Property

All content on this website — including but not limited to text, copy, design, illustrations, logos, graphics, code, and the Popaya mark — is owned by or licensed to Popaya Technologies Private Limited and is protected under the Copyright Act 1957, the Trade Marks Act 1999, and applicable international intellectual property treaties.

Nothing in these Terms transfers any intellectual property rights to you. You may:

  • View and print pages from this website for your own personal, non-commercial reference.
  • Share links to pages on this website on social media or in written communications.

You may not reproduce, modify, distribute, publicly display, or create derivative works from any website content without our prior written consent. Requests can be directed to the contact address in §13.

Client Engagements & Work Product

The work Popaya creates for clients — designs, code, systems, documentation, and deliverables — is governed exclusively by the written Statement of Work or Master Services Agreement executed for that engagement. These Terms do not apply to, nor do they alter, any rights or obligations under those client contracts.

Case studies, project descriptions, and excerpts displayed on this website are shared with partner consent and are subject to the confidentiality and attribution provisions agreed in each engagement. If you believe content about your project has been displayed incorrectly or in breach of a prior agreement, please contact us immediately.

Confidentiality

Information you share with us through the contact form, over email, in calls, or by any other means during a pre-sales or scoping process is treated as confidential. We will not disclose it to third parties except as required to evaluate or fulfil your enquiry, or as required by law.

This obligation does not apply to information that is or becomes publicly available through no fault of ours, that we already possessed without restriction, or that is independently developed by us without reference to your information.

For engagements that involve sensitive commercial or technical information, we are happy to execute a mutual NDA before any substantive discussion. Request one at the contact address in §13.

Disclaimers

This website and its contents are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Popaya makes no representations or warranties of any kind — express, implied, or statutory — including warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

In particular, we do not warrant that:

  • The website will be uninterrupted, error-free, or free of viruses or other harmful components.
  • The information on the website is accurate, complete, or current at all times.
  • Results obtained from using the website will meet your requirements.

Nothing on this website constitutes professional legal, financial, tax, or technical advice. Engage a qualified professional for advice specific to your situation.

Limitation of Liability

To the maximum extent permitted by applicable law, Popaya Technologies Private Limited and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or business opportunity — arising out of or in connection with your use of, or inability to use, this website or its content.

Our total aggregate liability to you for any claims arising from your use of this website, regardless of the form of action, shall not exceed INR 10,000 (Indian Rupees ten thousand).

Some jurisdictions do not permit the exclusion or limitation of certain warranties or liabilities. In such cases, the exclusions and limitations above apply to the fullest extent permitted by local law.

Indemnification

You agree to indemnify, defend, and hold harmless Popaya Technologies Private Limited, its directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of or access to this website in violation of these Terms.
  • Your violation of any applicable law or the rights of any third party.
  • Any content or material you submit to or through the website.

Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law principles.

Any dispute arising out of or in connection with these Terms — including any question regarding their existence, validity, or termination — shall first be attempted to be resolved by good-faith negotiation between the parties for a period of 30 days from the date one party notifies the other in writing.

If the dispute is not resolved by negotiation, it shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act 1996, with the seat of arbitration in Mumbai, Maharashtra. The language of arbitration shall be English.

Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction in Mumbai.

Modifications to These Terms

We reserve the right to modify these Terms at any time. Material changes will be indicated by an updated "Last updated" date at the top of this page and, where appropriate, by a notice on the website.

Your continued use of the website after the effective date of any revision constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, please stop using the website.

We recommend bookmarking this page and reviewing it periodically.

General Provisions

If any provision of these Terms is held to be invalid or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions will continue in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy and any applicable client agreement, constitute the entire agreement between you and Popaya with respect to your use of this website and supersede all prior agreements, representations, and understandings.

Contact

Questions about these Terms, requests for permissions not granted herein, or notices under these Terms should be directed to us in writing.

  • Email — [email protected]
  • Post — Popaya Technologies Private Limited, 204 Malwa, Patanwala Estate, LBS Marg, Ghatkopar (W), Mumbai 400 086, Maharashtra, India.

We aim to acknowledge all written legal correspondence within two business days.